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Prices & Terms: Staying in a CastleAll the facts you need to make a booking
Booking individual roomsOur accommodation is priced per room including full breakfast, VAT and serviceFloor plan and bedroom descriptions
We give priority to bookings of two nights or more between Friday & Sunday and during school half term holidays. We do not charge a premium for any of our rooms and in order to try to accommodate everyone's requirements we do not guarantee specific room choices at busy times of year including weekends, summer and school half term holidays.To confirm a booking we take a £50 deposit per room plus details of a valid credit or debit card.If you cancel at least seven days prior to your scheduled date of arrival your deposit will be returned in full. Cancellation within seven days or no-shows will incur a charge equivalent to the full cost of the first night's bed & breakfast stay per room. We will make every effort to re-sell the accommodation and if we do so will refund all deposits and cancellation charges in full. (see below)As we are only a small castle, we limit the size of non-exclusive group bookings at weekends and during school holidays to ten people so that guests who are not part of the party do not feel outnumbered.___________________________________________________________ Payment may be made by debit card, Visa, Mastercard, American Express or cash.We only accept pre-payment by cheque a minimum of seven days prior to your arrival.All prices include VAT at the prevailing rate (VAT No: 708 1134 64)___________________________________________________________ The contractual bit (we don't like it either but it is a necessity):Non exclusive bookings are confirmed with a £50 deposit per room and are subject to a seven day cancellation charge equivalent to the full cost of the first night's stay. This will be charged to the payment card supplied at the time of booking and supply of such card details implies acceptance of these cancellation terms. We make every possible effort to re-let accommodation cancelled within this period, in which case no cancellation charge is payable. We cannot, however enter into any negotiation over cancellation charges levied against non arrival or early departure.If we have to cancel your booking at any time prior to your scheduled date of arrival we will return all deposits received to you in full.Exclusive hire of the castle includes accommodation, dinner & breakfast. There is no reduction for under occupancy so you are paying one charge for the castle rather than per person. An exclusive hire booking can be confirmed on receipt of a non-refundable £500 deposit. Payment of the balance of the booking is due no later than 28 days prior to the event. Notice of cancellation can only be accepted in writing from the client who confirmed the original booking. Charges will apply to bookings cancelled within 60 days of the event.No contract exists between us and suppliers of any third party activities ancilliary to the supply of accommodation, food & drink. We cannot supply any food or drink sourced by anybody but ourselves.We are fully licensed and have a well stocked bar and wine cellar. Any alcoholic beverages consumed on the premises without our prior agreement will be subject to a corkage charge.This is a summary of our full terms & conditions which are available on request. |
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